Initial mounting support

Our photovoltaics mounting system has performed successfully on the market for serveral years now – and throughout Europe as well. See for yourself.

Dedicated expertise on site

Practice makes perfect - if you are using one of our novotegra mounting systems for the first time and need support, our experts will be happy to provide you with active on-site assistance for a whole day. 

Together with an experienced technician, you will carry out the initial installation and receive valuable tips and advice along the way. He will also give you exciting insights into the calculation of the statics, using our design tool Solar-Planit.


Request service

In the following countries, first-time installation support is possible:

  • Germany
  • Austria
  • BeNeLUX
  • Italy
  • France
  • Poland
  • Spain
  • Switzerland

+ all european countries


Customer information

How can we support you?

Our mounting system experts look forward to your request! We support you in all topics relating to novotegra!

Get in touch

Frequently asked questions:

Please send us your request via. our contact form. Choose "first-time installation" as topic.

Our initial installation support is completely free of charge for novotegra customers.

1. Project planning and order via BayWa r.e

2. Request and schedule a date

3. Meeting on the construction site

4. Briefing on the system and up on the roof 

5. Common installation

Our mounting system experts are on site and actively support you during assembly.

Usually one day (arrival and/or departure should be taken into consideration).

Yes, usually per system (by arrangement).

Our experts will be happy to travel throughout Europe for you.