Dedicated expertise on site
Practice makes perfect - if you are using one of our novotegra mounting systems for the first time and need support, our experts will be happy to provide you with active on-site assistance for a whole day.
Together with an experienced technician, you will carry out the initial installation and receive valuable tips and advice along the way. He will also give you exciting insights into the calculation of the statics, using our design tool Solar-Planit.
In the following countries, first-time installation support is possible:
- Germany
- Austria
- BeNeLUX
- Italy
- France
- Poland
- Spain
- Switzerland
+ all european countries
Frequently asked questions:
Please send us your request via. our contact form. Choose "first-time installation" as topic.
Our initial installation support is completely free of charge for novotegra customers.
1. Project planning and order via BayWa r.e
2. Request and schedule a date
3. Meeting on the construction site
4. Briefing on the system and up on the roof
5. Common installation
Our mounting system experts are on site and actively support you during assembly.
Usually one day (arrival and/or departure should be taken into consideration).
Yes, usually per system (by arrangement).
Our experts will be happy to travel throughout Europe for you.